A: In C:\Windows\System32\spool\drivers\color and C:\Program Files (x86)\Brother . You rarely need to manually delete them unless doing a clean install.

Sometimes the driver gets confused about the ink levels.

To find the correct driver, look for the model number on the front or top of your machine. Common Brother printers that use LC1280XL cartridges include: MFC series: MFC-J5910DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW. 2. How to Download the Driver